Case Study: Crown Public House

Crown Public House

$150,000

That's how much Crown Public House expects to save annually on draft — on the same volume they were already pouring.

Before PourScore™, they were on track to lose $200,000 a year to waste, inconsistency, and draft lines running outside optimal conditions. They had no real-time visibility into what was being poured versus what was being sold. No way to know when a line drifted out of range. No way to hold the program accountable.

That gap between what gets poured and what gets paid for is where margins disappear.

The Problem

Crown Public House runs a high-volume draft program in downtown Phoenix, positioned between Chase Field, Footprint Center, and the Phoenix Convention Center. Event nights drive significant volume. That volume, without visibility, drives significant waste.

Product compliance — the percentage of draft product that's in-range, properly conditioned, and ready to sell — was running at 70%. Roughly 30% of what was going through the lines wasn't performing. PourScore accuracy, the 1:1 match between ounces poured and ounces sold through the POS, sat in the low 70s.

They knew they had a problem. They didn't know exactly where it was, how bad it was, or how to fix it without adding headcount.

What Changed

Floteq installed PourScore™ across Crown's draft lines — hardware in the keg room, synced to the POS. The 4-sensor array monitors temperature, pressure, volume, and sanitation, collecting 96 data points every 3 seconds. Advanced AI algorithms analyze that data continuously and surface actionable insights directly to Crown's team in real time.

No manual counts. No end-of-week guesswork. No need to train staff on a new workflow — the system runs in the background and alerts when something's off.
Floteq handled the full install, hardware, and POS integration.

The Results

Within the first year:

Product compliance: 70% → 99%+
Nearly every ounce flowing through the lines is now in-range and pourable. The 30% gap is closed.

PourScore™ accuracy: Low 70s → 90%+
Ounces poured match ounces sold. What's going through the tap is going through the register.

What Changed

Floteq installed PourScore™ across Crown's draft lines — hardware in the keg room, synced to the POS. The 4-sensor array monitors temperature, pressure, volume, and sanitation, collecting 96 data points every 3 seconds. Advanced AI algorithms analyze that data continuously and surface actionable insights directly to Crown's team in real time.

No manual counts. No end-of-week guesswork. No need to train staff on a new workflow — the system runs in the background and alerts when something's off.

Floteq handled the full install, hardware, and POS integration.

The Results

Within the first year:

Product compliance: 70% → 99%+ Nearly every ounce flowing through the lines is now in-range and pourable. The 30% gap is closed.

PourScore™ accuracy: Low 70s → 90%+ Ounces poured match ounces sold. What's going through the tap is going through the register.

$150,000 in annual savings Crown flipped a projected $200,000 annual loss into $150,000 in savings — a $350,000 swing on the same volume. That's a 25x ROI on PourScore™.

75% of previously lost revenue recovered Margin that was quietly leaving through the lines is back in the business.

 

"Floteq really changed our game at Crown. We were wasting so much beer and now we can rest easy that it is served perfectly and profitably with NO training or extra work on our people."

Jeff N., Owner — Crown Public House

The numbers don't require explanation. Draft programs leak. PourScore™ stops the leak.

If you're running a high-volume draft program and operating without real-time visibility into what's being poured versus what's being sold, you're carrying a cost you can't see.

 

 

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